Master Transit Plan


As the Pocatello region evolves, so do its transit needs.

The Bannock Transportation Planning Organization (BTPO), in partnership with Pocatello Regional Transit (PRT), is developing a Transit Master Plan for the BTOP planning area.  The purpose of the study is to identify what is and is not working well today, where service is and is not needed most, and ultimately, how PRT can better serve the Pocatello region both today and in the future.  The Transit Master Plan will provide a planning, policy, financial, and operational framework for developing and delivering transit service, projects, and programs through 2040.

Through this study, BTPO and PRT hope to:

  • Better understand how we can best serve our existing and potential customers, and define transit’s role in regional mobility and economic development.
  • Increase ridership through improved design and operation of public transit in Pocatello.
  • Establish a framework for making decisions about existing and future transit service.

To accomplish this, BTPO and PRT will be soliciting input from the public throughout each step of the study process to ensure the recommended service changes meet the needs of the community.


It’s an exciting time for the Transit Master Plan! We are moving forward from data gathering and analysis to developing recommendations for service changes.  How are these recommendations being shaped? By talking to you, our community! We’ve heard from key stakeholders, Pocatello Regional Transit leadership, and members of the community. Those conversations have helped us develop a plan vision and set of strategies that will guide our detailed, route-by-route recommendations to build an even better bus system for the Pocatello region.

 What We Heard

In August 2017, PRT and BTPO conducted five pop-up outreach sessions around the region, one open-house session, and held three focus groups to learn more about the current transit challenges and opportunities in the region. We also surveyed riders and non-riders online and in-person, asking the community to weigh in on how to prioritize service given limited funding.

The key themes we heard included:

  • Residents value the transit system and think it’s an important service the City provides.
  • Customers would like shorter travel times on the bus.
  • Customers would like the bus to run later and come more often.
  • Customers would like more weekend service.
  • Customers would like more amenities at stops, including benches, shelters, and service information.
  • Opportunities exist to build and strengthen community partnerships.

Recommended Transit Master Plan Vision

The following vision was developed based on input from riders, local stakeholders, and PRT leadership.

The vision for Pocatello Regional Transit is a system that provides safe, cost-effective, and reliable transportation services that support the social, economic, and environmental well-being of the community by providing access to education, employment, public service, healthcare, shopping and recreational opportunities.

 Plan Strategies

Match Transit Service to Market Demand

  • Provide bus service where it can be both effective and efficient, based on ridership, community needs, and land use characteristics.

Improve the Customer Experience

  • Reduce Travel Time on the Bus: The amount of time passengers spend traveling on a bus to their destination influences their experience. One-way routes increase the amount of time passengers have to spend on the bus. Providing bi-directional service on routes reduces travel time and improves customer satisfaction.
  • Increase Service Spans: Service span affects passengers’ ability to use transit for all their daily needs. Increasing the hours and days that service is available will improve customer mobility, especially for individuals who work hours outside of the traditional Monday-Friday 9am-5pm period.
  • Improve Frequency: Out-of-vehicle wait time is perhaps the most important factor individuals consider when deciding whether or not to use transit. Improving service frequency (how often the bus comes) can greatly enhance overall the passenger experience.


Community Assessment Report

Policy Evaluation

Service Evaluation


The website will be continually updated as the study progresses, with project data and information available to the community. From this site, you will be able to:

  • Review study-related data
  • Access interim and final study products
  • Keep up to date with public outreach events
  • Participate in online surveys
  • Submit comments and questions regarding the study
  • Sign up for the project email list

Opportunities for public involvement will occur throughout the project, with both in-person events and ongoing engagement online. There are a variety of community events planned for the Transit Master Plan, including pop-up events and open house meetings.  The first in-person engagement opportunities will occur in August 2017. We will post information here as events are finalized.